If appropriate, apologize.
If your company has made an error, offer a prompt and sincere apology. Avoid weasel words such as, “We’re sorry if anyone was offended.” Take responsibility, and more importantly, take steps to fix the situation or make amends.
If your company has made an error, offer a prompt and sincere apology. Avoid weasel words such as, “We’re sorry if anyone was offended.” Take responsibility, and more importantly, take steps to fix the situation or make amends.
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